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FAQs

FAQs

  • Can I use my pool if the Internet goes down?

    Yes, you can use the local screen on The Attendant to turn on/off controls and water features and all current...
  • My energy rates need to be updated, where can I change them?

    Energy rates are located within the configuration of your site. Press the hamburger menu and tap on “Sites.“ Select the...
  • How do I share access to my pool with other people?

    As the owner of the site, you can invite others to have access to your pool.  This can be accomplished...
  • How Can I Change the Name of My Thermostat Control?

    Want to give your thermostat control a more descriptive name? Whether you’re distinguishing between a pool and spa or simply...
  • What is “Default Actuator Position”?

    A question we get a lot from users is “What is Default Actuator Position?” and “Do I need to set...
  • I want to heat my spa. In my old system, I had to first turn on my filter pump. Do I still need to do this with The Attendant?

    When using the app it is as simple as pressing the Heater control under the Spa menu. The Attendant will...
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