You can click below to watch the full installation and programming video for The Attendant:
Download the App and Register a New Account
Download the free Poolside Attendant app and press ‘Register’ to create a new user account by following the prompts.
For detailed instructions on account creation, click HERE to view the article on Creating Your Poolside Account for the Mobile App.
Power On and Connect
Once your account is created, turn on The Attendant and follow the on-screen instructions to connect to Wi-Fi. If the unit is hardwired via Ethernet, simply select ‘Wired’ to skip the Wi-Fi setup.
For detailed instructions on connecting to Wi-Fi, click HERE to view the article Configuring Wi-Fi.
Registering The Attendant
After connecting the device to the internet, a 6-digit shortcode will appear on The Attendant’s screen. Switch to the mobile app to register the device. During registration, you’ll need to enter the shortcode and the device location. After this step, you will be guided through the device setup, and we recommend using the ‘Interview’ option.
Personalize Using the Interview
PERSONALIZE The Attendant by completing the interview.
The Interview feature allows you to set up the basic framework for your pool’s design.
Open the mobile app and tap the “Interview” button. You will be asked several questions; simply tap the options that best describe your configuration:
- Do you have a pool, spa, or both?
- How much water is in the bodies of water?
- Is there a spillover connecting the spa and pool?
- Does your spa share plumbing with the pool using actuators?
- Select the manufacturer of your equipment.
- Select the model of your pool pump and its wiring location.
- Is there a pool heater installed?
- Is there a salt chlorinator installed?
- Is a pH probe installed?
- Is an ORP probe installed?
- Do you have lights installed in the pool?
- Does your pool have any water features?
- Is there a cover installed for the pool?
- Do you have a pressure-side pool cleaner?
- Do you have lights installed in the spa?
- Is there a blower installed for the spa?
Note: Depending on your previous answers, not all questions may be displayed.
Once the interview process is complete, click “Next.”
You’ll see the Interview Summary. It’s advisable to take a screenshot of this summary and connect your thermistors and actuators to the default listed ports. You can always adjust these settings later in Installer Mode.
Click “Next” and then “Finish.”
This completes the interview process!
Configuring Devices in Installer Mode
After finishing the interview, you will automatically enter Installer Mode, which is analogous to Service Mode in other automation systems. Your primary filter flow will be generated. You can now create additional flows or add equipment not included in the interview.
On the screen, you will see the following tabs: Site, Devices, and Flows. Tap on the Devices tab.
Edit devices by tapping the “>” symbol next to the device name, then select the brand, model, and physical connection for each device on The Attendant.
To add devices, tap the “+” symbol at the bottom center of the screen, select the device type and location. After adding a device, you can incorporate it into the flow.
If your specific brand or model is not listed, choose the one most similar or select a generic option for that device type. Don’t forget to press Apply and Save after making changes.
Where is my device connected?
All devices used to operate your pool need to be wired to The Attendant. Devices can connect via:
– RS485 Serial ports – labeled BUS1 to BUS4
– High voltage relays – these are the RELAYs preinstalled in the lower section of The Attendant
– Low voltage dry-contacts – labeled HEATER (or H1-H5)
– Flow Switch ports – labeled SW1-SW5
– Thermistor ports – labeled TS1-TS5
– Actuator ports – labeled VALVE 5-VALVE 1
You can click on each of the above to view where each is located.
After saving your settings, a message will confirm the configuration is being saved. If successful, you will see “Config saved and downloaded to the Attendant.”
Next, you will have the option to set up filter pump schedules. You can choose to set them up now or do it later.
Press the “<” button in the upper-left corner and move the slider bar to exit Installer Mode.
Your configuration is now complete!
Other Links
To transfer ownership over to the homeowner, click HERE to view the article on “How to transfer ownership”
To set schedules, click HERE to view the video on setting schedules and scheduling functions.
Want to change the Maintainer on the account? Click HERE for the full article on “How to Add, Remove, or Become a Maintainer”.