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Common Questions

Common Questions

Answers to our most frequently asked questions about Attendant functionality
  • Chemistry

    Chemistry

  • Freeze Protect

    Freeze Protect

  • Warranty

    Warranty

  • Wi-Fi

    Wi-Fi

  • Winterizing

    Winterizing

  • Can I use my pool if the Internet goes down?

    Yes, you can use the local screen on The Attendant to turn on/off controls and water features and all current...
  • How do I access Installer Mode? (Video)

    Installer Mode on The Attendant is how you configure the hardware and system devices of your poolside oasis – very...
  • What is Away Mode?

    This feature allows you to override the schedules and will only filter the bodies of water.  Heater, lights and water...
  • My energy rates need to be updated, where can I change them?

    Energy rates are located within the configuration of your site. Press the hamburger menu and tap on “Sites.“ Select the...
  • How do I share access to my pool with other people?

    As the owner of the site, you can invite others to have access to your pool.  This can be accomplished...
  • How do I replace equipment?

    I need to add or replace one of my devices. What other equipment models does The Attendant integrate? We continue...
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