Ports to connect to on The Attendant: BUS1 – BUS4
Ports to connect to on The Attendant Mini: BUS1 – BUS2
These devices should be powered directly from the power center or breaker panel. Do not connect this device to a relay. Do not connect any wires other than Data+ and Data- to any BUS ports on The Attendant.
You need to connect a 18-22 AWG, two wire cable from the RS-485 port on the pump to an available BUS port on The Attendant. Connect the Yellow to D+ and Green to D-. Do not connect the Red and Black wires to The Attendant.
Once the connection is successful and programming is complete, the Connect Button on the pump will change to pink/magenta after the settings are saved. The light will not turn pink/magenta until the specific pump address is assigned to a flow and saved.
If the Pump is also wired to the same BUS as an Intellichlor, be sure change the automation address of the pump. The Intellichlor will automatically take address 1.
Important Drive Programming Instructions
- Open the Pentair Pool App
- Connect the Intelliflo3 Pump to the App
- Follow the on-screen prompts to pair your pump with the app if not already connected.
- Edit the First Program
- Tap Edit on Program 1.
- Remove the Program
- Scroll to the bottom of the screen and tap Remove Program to delete it. It will navigate automatically back to the home screen.
- Access Advanced Settings
- Tap the Gear Icon (Configuration Icon) in the top-right corner.
- Select Advanced Settings from the menu.
- Modify Priming Parameters
- Select Priming Parameters and tap on Priming.
- Disable both Priming and Dry Start, then tap Save.
- Navigate Back
- Press the Back Arrow in the top-right corner to return to the advanced settings screen.
- (Optional) Update the Automation Address (Necessary if on the same BUS as an Intellichlor)
- If needed, tap Automation Address, make changes, and tap Save.
- Intellichlor salt water generators automatically take the address of 1, please move the pump address to an available address.
- Remove the Device
- Scroll to the bottom of the screen and select Remove Device to disconnect the pump from the app.
- The pump will now be fully controlled with The Attendant.
Drive LED Indicators
Each button on the drive; CONNECT, ON/STOP and QUICK CLEAN features an LED indicator. Refer to the table to the below for a list of LED behaviors and what they are indicating.
Disable Priming
Before connecting a pump to an automation system like The Attendant, it is recommended to disable any priming feature that many models have turned on by default.
This is because the priming feature on the pump cannot be remotely disabled by The Attendant. It must be disabled on the pump itself. If priming is enabled on start up, the pump responds to its internal settings before responding to The Attendant’s commands, and will run at it’s own priming speed and settings. This can end up being confusing to you because the Poolside mobile app may show the pump operating at a different speed than what you want. This will continue for as long as set on the pump, which is generally 5-10 minutes depending on model.
If priming is desired, The Attendant supports pump priming time and speed when configuring the pump settings in Installer Mode.
Troubleshooting
IntelliFlo3 generation pumps may experience issues that prevent the pump from starting when controlled by any automation system including The Attendant in case of a dry start or a loss of prime.
If you observe the pump start to spin for 2-3 seconds and then shut down without displaying any warnings in the Pentair Home app or a flashing warning indicator light on the pump itself please follow the following procedures:
Check if you have water in the pump basket
Make sure the pump basket is full of water. If the basket is empty please fill it with water and power cycle the pump at the breaker to have it attempt a restart. Attempting to start the pump with an empty basket will frequently result in the pump failing to prime due to Dry Start protection being enabled.
Disable Dry Start detection
To permanently address this failure to start you may choose to disable Dry Start protection in the Pentair Home app by following the steps below:
Connect to the pump and go into the options menu:
Open the Advanced Settings menu and go into the Priming Parameters menu
Tap on Enabled next to the Priming option
Disable Priming and Dry Start. Press Save
